4. Use strong passwords
Choose a combination of uppercase and lowercase letters, numbers, and special characters. The longer the password, the more secure it is. You should also create a separate password for every online user account; this provides optimal protection.
Tip: Password managers generate a unique, strong password for each website. Instead of memorizing a large number of complicated passwords, you only need to remember your master password. Do not write down this password but learn it by heart.
5. Use a secure means of payment
Security is absolutely essential when paying online. For that reason, many people in Switzerland choose to receive an invoice when they order online, which they then pay after an item is delivered. However, using a credit card or Debit Mastercard is even more convenient and at least as secure.
Tip: If possible, use two-factor authentication (2FA) when making a payment. This requires that you confirm the purchase amount through a second channel, such as another app or text message, before your account is debited.
6. Pay securely with your mobile phone
You can now make fast and secure mobile payments. To this end, you should use a trusted app – for instance, one recommended in official app stores. You can store your credit card on apps such as Twint, Apple Pay, or Google Play and use it to make payments. Ideally, you should ask your bank which apps are suitable for payments with your phone.
7. Check items after purchase
If you notice damage or defects or if you have received the wrong product, you should respond quickly and exercise your guarantee rights. Nearly all shops will allow you to return a product within a given period of time as long as it is unopened and still in its original packaging. However, be aware of the costs of return shipment – depending on the shop, you may be responsible for those costs.